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Pacific College of Health and Science is hiring for the full-time position of Clinical Services Assistant at our New York campus. 

***The position requires 5 days per week onsite at the New York campus*

General Job Summary:

The Clinical Services Assistant is responsible for the daily operations of the clinic under the guidance and supervision of the Director of Clinical Services and Clinical Services Manager. Accuracy and attention to detail are very important with particular attention to scheduling and rescheduling patients, supply inventory, and financial procedures.

Essential Functions & Responsibilities:

• Maintains smooth flow of daily operations in the clinic. Must be available to open and/or close the clinic.
• Answers telephones and schedules appointments for treatment.
• Greet and check in patients entering the clinic for treatment.
• Checks patients out and takes payment for services and products received.
• Monitors and requests clinical supplies through procurement.
• Conducts inventory for treatment rooms and clerical supplies.
• Files and maintains patient Clinical Services charts.
• Assists the Director of Clinical Services & Clinical Services Manager with administrative duties as required and needed.

Minimum/Required Qualifications:

• 2+ years’ experience in medical, customer service, hospitality or office management.
• Excellent written and verbal communications skills.
• Excellent customer service skills.
• Strong ability to resolve conflicts in a compassionate and courteous manner.
• Solution-oriented, with the ability to troubleshoot various issues.
• Works well individually and as a team member.
• Ability to listen and learn from others. 
• Must have a broad understanding of the Pacific College mission and the structure and the benefits of its academic and clinical program.

Work Environment:

The work environment characteristics are representative of those an employee encounters while performing essential functions of the job in a typical office/workstation situation. Able to work sitting or standing at desk and operate a computer using keyboard and reading information on a monitor.

Salary Range: $16.50 per hour – $18.00 per hour

Application Deadline/Procedures: To apply, please send a cover letter and resume to Aliya Stimpson at [email protected]. The application deadline is February 21, 2025.

Reasonable accommodation may be made to accommodate individuals with disabilities to perform the essential functions.

We offer the opportunity to work with a dynamic team of holistic, caring professionals. We are committed to creating a diverse community of faculty, staff, and students. Pacific College of Health and Science is an equal opportunity employer. Applicants are considered on their qualifications for the position without regard to  race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Pacific College of Health and Science is one of the oldest and largest accredited institutions training professionals in integrative and traditional Chinese medicine to include acupuncture, holistic nursing, massage therapy, herbal medicine, and medical cannabis. Founded in 1986, Pacific College is home to beautiful campuses and busy clinics in New York, San Diego, and Chicago and a rapidly growing online division. Pacific College features an esteemed faculty with over 200 faculty members from   around the globe, many of whom conduct ongoing research and educate approximately 1,700 students every year.